FAQs

Frequently Asked Questions

Are your products truly handcrafted?

Yes. Every piece at ColdCraft Embers is carefully crafted using premium materials like acacia wood, marble, and slate stone. We approach each item with the intention of creating something meaningful — not mass-produced, but made to last for generations.

Absolutely. Many of our pieces — including recipe boards, knife blocks, and family crest signs — can be customized with names, dates, handwritten recipes, or unique designs. Personalization details can be added before checkout.

After placing your order, you can email us a clear photo or scanned copy of the handwritten recipe. We preserve the original handwriting as closely as possible, capturing every stroke and detail.

We work primarily with natural acacia wood, marble, and slate stone. Each material is chosen for its durability, character, and timeless beauty.

Because each piece is made to order, production typically takes 5–10 business days. During peak seasons (weddings, holidays), it may take slightly longer.

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